Your Flooring Questions, Answered by Telesco Carpet & Floor

At Telesco Carpet & Floor, all on-site measurements and project management are handled directly by either Jeff or Jason, our owner and senior manager. This owner-led approach ensures that the same expert who assesses your space will also oversee the entire process, from design to installation. We do not outsource measurements or project management to third parties, which helps prevent the common communication issues seen with large national chains. This consistent, accountable service is a key reason why clients across Keego Harbor, West Bloomfield, and surrounding Oakland County trust our process.

We offer a curated selection of carpet, hardwood, luxury vinyl (LVP and LVT), laminate, area rugs, and stair runners. All products in our Keego Harbor showroom are personally vetted by our leadership team, who select only materials that meet our high standards for quality, durability, and value. Our inventory features top brands like Mohawk, Shaw, American Showcase, and US Floors. We do the legwork to ensure every flooring option is suitable for Oakland County homes and businesses, including historic properties and high-traffic environments.

Telesco Carpet & Floor provides a 60-day product warranty on flooring materials and a lifetime labor warranty on all installations performed by our in-house team. This means that if there are any issues related to our workmanship, we will address them for the life of your floor. Our warranty covers residential and commercial projects across Keego Harbor, Sylvan Lake, and neighboring areas. For full warranty details, including any exclusions, our team will review coverage specifics with you during your in-home or showroom consultation.

Yes, we offer complimentary estimates and on-site consultations to all clients in our Oakland County service area, including Keego Harbor, West Bloomfield, Novi, and Birmingham. Our process includes a thorough measurement by Jeff or Jason, discussion of your design goals, and recommendations tailored to your space, lifestyle, and budget. There is no obligation to purchase after your estimate, and we’re happy to answer all questions before you make any decisions on your flooring project.

Absolutely. We are known for tackling complex projects such as leveling sloped floors in historic Detroit-area homes and providing flooring solutions that stand up to large pets like Great Danes. Our team specializes in matching existing hardwood, custom stair runners, and recommending products engineered for durability and easy maintenance. If you have unique requirements, just let us know during your consultation, and we will propose the best technical and design solutions.

We operate as a full-service provider, which means we supply both materials and professional installation for every project. This integrated approach allows us to ensure quality control from start to finish. We do not offer labor-only installation or install flooring purchased through outside sources. By handling both the product selection and the installation, we deliver consistent results and honor our lifetime labor warranty for clients throughout Oakland County.

Our family-owned business has served Keego Harbor and Oakland County since 1982, with a reputation for integrity and technical expertise. Unlike big-box stores, every project is managed by our leadership team, not subcontractors. We pre-vet all flooring in our showroom, provide honest recommendations (including telling you when a floor isn’t right for your needs), and back every job with a lifetime labor warranty. Our personalized, consultative approach and deep local knowledge set us apart from national competitors.